The training is intended for supervisors and managers in State VR agencies to provide an overview of the importance of onboarding for new employees in order to enhance their knowledge and skills in the following areas:

This presentation will explore and discuss the nature of conflict and strategies to address such conflicts — generally and within the context of CAP-VR interactions. Additionally, specific CAP-VR collaborative techniques will be explained and discussed.

Speakers

Carol Pankow, Nichole Tichy, Crystal Garry, The George Washington University Dan Stewart, Amy Scherer, Cheryl Bates-Harris, NDRN

Module 1: Rapid Engagement in Vocational Rehabilitation: A Call to Action

This first module in the training series makes the case that streamlining and expediting the processes associated with eligibility determination and IPE development in State VR agencies is a practice that will have positive impacts in maximizing the likelihood that consumers will be active and full participants in their rehabilitation plans and achieve successful outcomes.

This webinar provides an overview of the performance management process and how to effectively conduct performance reviews. You will learn about performance review best practices and some dos and don’ts of performance reviews that will help those newer to supervision in carrying out this duty as effectively as possible. Eligible for CRC credit.

This training is intended for supervisors and managers, providing an overview of managing up and across strategies as foundational management practices to promote personal and organizational effectiveness. Topics covered in the training include relationship building, leadership styles, and communication skills. In addition, the role of emotional intelligence is explored as a key ingredient of a great leader.

Though VR Counselors do not generally have a direct role in the implementation of reporting or the functionality of the agency's case management system, it is important for them (and other program staff) to understand the intent and requirements of the Case Service Report (RSA-911).

The VRTAC-QM, in partnership with the Summit Group and as part of the Summit Group Winter Forum Series, brings you a training on Pre-Employment Transition Services Data Tracking and Evaluation. In this training, you will learn about the data and need related to service/program and student with disabilities (SWD) outcome tracking.

The VRTAC-QM, in partnership with the Summit Group and as part of the Summit Group Winter Forum Series, brings you a training on Case File Review Systems. In this training, you will learn about contemporary approaches for the ongoing and periodic monitoring of critical case file information for regulatory compliance and quality improvement.

The VRTAC-QM, in partnership with the Summit Group and as part of the Summit Group Winter Forum Series, brings you a training on Data Validation. You'll learn about the WIOA and VR program requirements related to Data Validation, and the intersect between program evaluation activities necessary to ensure compliance and quality improvement.

This webinar provides an overview to coaching strategies that can be utilized to assist the members of your work team achieve to their personal best. You will learn about the similarities and differences between coaching and traditional managing strategies, and learn specific coaching strategies. You will also learn how to incorporate these coaching strategies into your role as supervisor or manager.