When we were kids, arguments on the playground ended in a time-out or a simple “forgive and forget.” As adults in the workplace, arguments aren’t always resolved as quickly or easily.

In this webinar, we discuss conflict within the modern-day workplace and provide various resources to support professionals in resolving these conflicts. All of us will experience conflict at work, but individuals vary in their response to that conflict. In this webinar, we will help you develop the mental toughness to handle negative feedback and implement or restore civility and grace back into the workplace. Be sure to sign up and find out more. You don’t want to miss this!

Sticks and stones may break my bones, AND words also hurt me - Resolving conflict in the modern-day workplace - Webinar (QM2021-0303)

CRCs Available: 1 credit
Webinar Length: 60 minutes


  • Carol Pankow, M.S., Project Director: GWU –VRTAC-QM
  • Nichole Tichy, M.A. CRC, Ph.D. Student GWU & VRTAC-QM Team Member
  • Dr. Robert Froehlich, Associate Professor, GWU & VRTAC-QM Team Member

Click to go to the VR Training Portal to enroll!